Product Thinking Problem Solving- Develop a solid understanding of Sekel Tech s product suite and its applications across industries - Analyze client pain points e g local search visibility customer engagement reputation issues and design product-driven solutions - Break down complex problems into actionable steps applying structured and logical thinking - Suggest innovative use of product features like real-time listing dealer CMS and reputation management to improve client outcomes - Collaborate with the Product team to provide feedback from clients for enhancements and feature improvements Enterprise Client Handling Sales Orientation- Deliver clear and confident product pitches to senior client stakeholders CXOs Marketing Heads Regional Managers - Conduct discovery conversations with enterprise clients to identify business needs and align Sekel s solutions effectively - Handle client objections with logic persuasion and empathy e g concerns around integration complexity or dealer adoption - Work closely with dealer retailer networks to ensure product adoption training and usage at a ground level - Build and maintain strong client relationships to ensure retention satisfaction and upsell opportunities - Collaborate with Sales Operations and Customer Success teams to drive measurable business impact for clients Culture Values Alignment- Demonstrate strong personal discipline accountability and ownership in day-to-day work - Exhibit curiosity and continuous learning orientation-whether through adopting new tools frameworks or industry practices - Communicate with clarity structure and confidence while articulating key insights or reflections - Align personal growth with Sekel s long-term vision of building leaders who can own and scale business outcomes Leadership Readiness- Take initiative in managing responsibilities independently showcasing an ownership mindset - Learn to structure onboarding plans for juniors trainees including training schedules shadowing sessions and roleplays - Demonstrate the ability to coach mentor and guide new team members - Build accountability systems within the team to ensure quality output and client readiness - Develop the ability to lead small teams while balancing strategic thinking with operational execution What We Are Looking ForCore Skills Attributes - Strong problem-solving ability and structured thinking - Excellent verbal and written communication skills - Confidence in handling client interactions and presentations - Empathy patience and consultative selling approach - High learning orientation and adaptability to fast-paced environments - Leadership potential with the ability to guide and take ownership - Alignment with Sekel s values of discipline responsibility and growth mindset ref updazz com

📌 Associate - Customer Success - Product & Client Handling (1-3 Yrs) Pune (after-sales/customer Service)
🏢 Sekel Tech
📍 Pune