Location Mumbai BKC Salary 30 000 to 45 000 Job Summary We are looking for an enthusiastic articulate and client-focused Client Servicing Manager to join our Swaaha Weddings Nautanki Company The role involves end-to-end client management from understanding client requirements to ensuring flawless execution of their dream wedding The ideal candidate will have a passion for premium service strong communication skills and the ability to manage high-net-worth clients with professionalism and empathy Key Responsibilities Client Relationship Management Act as the primary point of contact for clients from initial inquiry to event completion Build and maintain strong long-term relationships with clients Understand client visions preferences and expectations to deliver personalized experiences Project Coordination Collaborate with internal teams design production operations and vendors to ensure client requirements are communicated clearly Prepare and present event proposals mood boards and presentations tailored to client briefs Manage timelines deliverables and milestones throughout the event planning process Client Meetings Communication Organize and lead regular client meetings calls and updates Provide expert advice and guidance on event concepts trends and luxury experiences Handle client queries concerns and feedback promptly and professionally On-ground Management Be present on event days to manage client expectations and ensure smooth execution Coordinate with the operations team to ensure event setups align with client approvals Manage last-minute client requests and troubleshoot in real-time Budget Documentation Assist in preparing event budgets and ensure transparency with clients regarding costs Oversee contracts approvals and documentation related to client deliverables Post-Event Servicing Manage post-event feedback thank-you communication and client retention strategies Assist in generating referrals testimonials and future business opportunities Key Skills Competencies Strong interpersonal and relationship-building skills Exceptional verbal and written communication Highly organized with the ability to manage multiple clients and projects simultaneously Customer-centric mindset with high emotional intelligence Ability to handle high-pressure situations with grace and professionalism Attention to detail with a flair for luxury aesthetics and experiences Problem-solving attitude with a proactive approach Qualifications Bachelor s Degree in Event Management Hospitality Mass Communication or a related field 3-5 years of client servicing experience preferably in luxury weddings premium events or hospitality Proficiency in MS PowerPoint Keynote and design tools Photoshop Illustrator Canva etc Personal Attributes Passionate about delivering extraordinary experiences Confident presentable and well-spoken Empathetic listener with a service-first attitude Positive solution-oriented and collaborative mindset (phone hidden) Zain Shaikh Manager - HR Job Types Full time Permanent Pay 30 000 00 - 45 000 00 per month Benefits Flexible schedule Experience From Event Industry 2 years Required Client Servicing 2 years Required Work Location In person