Key Responsibilities Handle customer queries related to Order tracking Returns and exchanges Refund status Delivery delays or issues Provide accurate information on product lifecycle availability and policies Communicate with customers via calls and emails in a skilled manner Maintain detailed records of customer interactions using CRM software Provide support to confused or irate customers with patience and clarity Ensure timely follow-ups and resolution of customer concerns Coordinate with internal departments logistics warehouse etc for quick issue resolution Report recurring issues and customer feedback to management for process improvement Assist in improving the overall customer experience through quality service delivery Job Type Full-time Pay 18 000 00 - 22 000 00 per month Work Location In person
📌 Customer Support Executive (New Delhi)
🏢 KVISS APPARELS PRIVATE
📍 New Delhi
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