Job Title Team Lead - Claims Adjudication Location Indore Experience 5-8 years in US Healthcare Claims Adjudication with minimum 2 years in a Team Lead role Key Responsibilities Supervise and manage a team of claims adjudicators ensuring daily targets and quality standards are met Monitor team performance allocate workload and ensure timely processing of claims Handle escalations and complex claims issues by providing effective resolutions Conduct regular audits to ensure compliance with client SLAs and regulatory guidelines Prepare and share daily weekly monthly reports on productivity and quality Coach mentor and train team members to enhance skills and performance Collaborate with internal departments and clients to streamline processes and address issues Required Skills Qualifications Bachelor s degree or equivalent Strong knowledge of US healthcare domain - claims processing and adjudication Proven experience in leading a team in an international BPO Healthcare process Excellent analytical problem-solving and decision-making skills Positive communication and stakeholder management skills Proficiency in MS Office Excel PowerPoint Word Ability to work in night shifts US shifts if required Preferred Certification in healthcare claims processing or medical billing Experience in handling client calls and performance reviews Salary Best in industry based on experience Mode of Work WFO Interested can call or whatsapp to (phone hidden) for interview Job Types Full-time Permanent Pay 500 000 00 - 600 000 00 per year Benefits Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Education Bachelor s Required Experience US Healthcare 5 years Required Application Deadline 04 10 2025 Expected Start Date 06 10 2025