Skill required Procure to Pay - Invoice Processing Designation Procure to Pay Operations Associate Qualifications Any Graduation Years of Experience 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital cloud and security Combining unmatched experience and specialized skills across more than 40 industries we offer Strategy and Consulting Technology and Operations services and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers Our 699 000 people deliver on the promise of technology and human ingenuity every day serving clients in more than 120 countries We embrace the power of change to create value and shared success for our clients people shareholders partners and communities Visit us at www accenture com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data reports whilst conducting analysis and reconciling transactions In Invoice Processing Operations you will ensure efficient and accurate processing of expense invoices claims in adherence with client policy and procedures You will be working on audit claims in accordance with client policies and procedures You will work on save post invoice in ERP verify TAX discrepancy price freight Quantity resolution etc You will also be required to post the invoices for payment and work on PO Process Non - PO Debit credit note 2-way Match 3-way Match Email management o Minimize Vendor Supplier complaints and escalations by providing exceptional service and call control o You will be an individual contributor as a part of a team with a predetermined focused scope of work o Adhere to all company or departmental policies and procedures Accounts payable o Maintain regular and punctual attendance in line with company policies and procedures o Minimize Vendor Supplier complaints and escalations by providing exceptional service and call control o Report on all technical equipment computer phone network issues to team leader o Perform other duties commensurate with the post as per Client and Management guidelines Refers to the systematic handling and management of incoming invoices within a business or organization It involves tasks such as verifying the accuracy of the invoice matching it with purchase orders and delivery receipts and initiating the payment process Automated systems and software are often employed to streamline and expedite the invoice processing workflow improving efficiency and reducing the likelihood of errors What are we looking for o P2P Knowledge - Helpdesk Invoice processing Payment Vendor queries o Excellent communication skills o Robust Analytical skills o Good Comprehension skills o Time Management o Team Player o Relevant domain experience as voice inbound and outbound Roles and Responsibilities oo In this role you are required to solve routine problems o Primary point of contact for P2P-related queries via email phone or ticketing system o You will be an individual contributor as a part of a team with a predetermined focused scope of work o Receive inbound calls and ensure that cases and interactions are logged correctly in HPSM o You will be trained and provided with a moderate level of instruction on daily work tasks and detailed instruction on new assignments and decisions that you make that would impact your work o Troubleshoot and resolve issues related to Invoice queries and escalate complex cases when necessary o Collaborate with procurement finance and AP teams to ensure resolution of open issues o Assist vendors and internal teams with onboarding processes and account queries o Monitor help desk tickets and ensure Service Level Agreements SLAs are met o Identify recurring issues and recommend process improvements to enhance service quality o Maintain up-to-date knowledge of P2P policies procedures and systems o Adhere to all company or departmental policies and procedures Accounts payable o Maintain regular and punctual attendance in line with company policies and procedures Any Graduation