Responsibilities Manage inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs clarify information research every issue and provide solutions and or alternatives Find opportunities to improve customer retention Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend internal training programs to improve knowledge and performance level Meet individual qualitative and quantitative targets Requirements and skills Previous experience in a customer support role If applicable Robust phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task set priorities and manage time effectively Basic Computer skills Job Types Full-time Regular Permanent Salary 14 500 00 - 15 500 00 per month Schedule Day shift Fixed shift Job Types Full-time Permanent Fresher Pay 14 500 00 - 16 000 00 per month Benefits Health insurance Paid time off Provident Fund Ability to commute relocate Saibaba Colony Coimbatore Tamil Nadu Reliably commute or planning to relocate before starting work Preferred Education Bachelor s Required Language tamil Required English Required Location Saibaba Colony Coimbatore Tamil Nadu Required Work Location In person

📌 Customer Support Associate (Tamil Nadu)
🏢 Eagle Fleet Services Private Limited (Red Taxi)
📍 Tamil Nadu