Position Summary The Ticketing Staff is responsible for handling ticket bookings reservations cancellations and providing customer support related to travel airline bus train or event ticketing The role requires strong communication skills attention to detail and knowledge of ticketing systems software Key Responsibilities Manage customer inquiries regarding ticket availability schedules fares and promotions Book issue and reissue tickets through Global Distribution Systems GDS such as Amadeus Galileo Sabre or other platforms Handle reservations cancellations refunds and exchanges in compliance with company and airline policies Provide accurate fare quotations and assist customers in selecting suitable travel options Ensure compliance with industry regulations company policies and security standards Maintain accurate records of bookings invoices and customer interactions Resolve customer complaints and queries in a professional and timely manner Coordinate with airlines travel partners or event organizers for smooth ticketing operations Stay updated on travel restrictions visa requirements and industry updates Promote add-on services such as insurance seat selection meals or upgrades Qualifications Skills Bachelor s degree in Tourism Hospitality Business or related field preferred Prior experience in ticketing reservations or customer service is an advantage Knowledge of GDS Amadeus Galileo Sabre or ticketing software Solid communication and interpersonal skills Ability to work under pressure and handle multiple tasks Problem-solving skills and customer-first attitude Attention to detail and accuracy in ticket issuance Basic computer proficiency MS Office Email Internet Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Cell phone reimbursement Leave encashment Provident Fund Work Location In person

📌 Ticketing Staff (Tamil Nadu)
🏢 SKY PLANET HOLIDAYS
📍 Tamil Nadu