Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses With over 230 000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world For additional information visit us at www wipro com The Senior ServiceNow Developer will be a crucial member of the ServiceNow team performing hands-on support for end-users day-to-day maintenance planning and testing system upgrades coaching other team members on best practices as well as troubleshooting advanced custom applications The Senior ServiceNow Developer will work with architects developers and other product members in the fulfilment of updates fixes and new features within our key applications including ITSM ITOM IRM ITBM CSM CMDB Discovery Event Management and Orchestration Technical Skills Mandatory Minimum 5 years of ServiceNow platform development experience Mandatory Create maintain and enhance Incident Management Problem Management Service Request Management Service Catalog Knowledge Management Self-Service Portals Mandatory Create and configure Business Rules UI Policies UI Actions Client Scripts and ACLs including advanced scripting of each Mandatory Perform advanced customizations including Business rules Script Includes Client Scripts Mandatory Experience designing building and maintaining integration using REST SOAP web services Mandatory Knowledge on Event Management and monitoring tools Mandatory Experience work on ServiceNow CMDB Mid server onboarding and troubleshooting CSDM Data loads transform maps Mandatory Experience in working with LDAP AD SSO Email notifications Mandatory Activate a plug-in build reports gauges and homepages Mandatory Set up Service Level Agreements SLAs and monitor SLA workflows SME in ServiceNow system applications and custom applications Knowledge on Server infrastructure Network infrastructure Knowledge on ServiceNow platform modules likes HRSD APM PPM GRC ITAM Experience on troubleshooting production issues and lead team providing solutions Perform platform upgrades patching adhering to release management and software development best practices Proven experience in up to 1 additional product line outside of ITSM ITOM Responsible for standard configuration user administration security workflow data management and integrations Aiding in translating business requirements into technical requirements Experience working in Agile Scrum methodologies Certifications ServiceNow Certified Systems Administrator required ServiceNow Certified Application Developer preferred Educational Qualifications Bachelor s degree in computer science Information Services or related field Mandatory Skills ServiceNow - IT Service Management Experience 3-5 Years Reinvent your world We are building a contemporary Wipro We are an end-to-end digital transformation partner with the boldest ambitions To realize them we need people inspired by reinvention Of yourself your career and your skills We want to see the constant evolution of our business and our industry It has always been in our DNA - as the world around us changes so do we Join a business powered by purpose and a place that empowers you to design your own reinvention Come to Wipro Realize your ambitions Applications from people with disabilities are explicitly welcome