We are looking for a proactive and courteous Customer Center Executive to join our team at Poonollil Silk Edapally The ideal candidate will be responsible for handling customer inquiries assisting with in-store and online support and ensuring a smooth and pleasant customer experience Key Responsibilities Greet and assist walk-in customers at the customer service desk Handle inbound and outbound customer calls and messages Resolve customer complaints and queries efficiently Coordinate with sales and billing teams for customer support Manage order tracking exchanges and returns Maintain daily records of customer interactions and feedback Promote offers loyalty programs and provide product information Ensure customer satisfaction and support retention efforts Key Skills Required Valuable communication skills in Malayalam and English Polite patient and customer-first attitude Basic knowledge of computers and customer service software Ability to multitask and stay organized Team player with strong interpersonal skills Job Type Full-time Pay From 10 000 00 per month Work Location In person

📌 Customer Service Executive (Kerala)
🏢 Thoughtinpixels
📍 Kerala