Responsibilities To be responsible for making outbound calls on a daily basis using data provided Handling Customers their complaints Feedback callings Handling Appointments To convert the calls to new business leads To achieve agreed personal and departmental targets captured from calling data provided To inform potential client s on the company s products and services To gather relevant School and Corporate information To use company databases to gain potential leads To be proactive in identifying opportunities for new business To input and maintain customer information onto the company database Handle telephone queries To build relationships with colleagues and clients To deal with clients in a professional manner at all times aligned to our brand values To ensure service is prompt polite and qualified standards are kept To assist with other departments as required Knowledge Expertise Previous B2B or B2C sales experience - 2-3years Excellent communication skills and an excellent telephone manner Ability to work independently and under pressure Good verbal and written skills A positive approach to objection handling is essential Good organizational skills and attention to detail You must be financially motivated energetic and reliable with a hunger to succeed We are looking for someone upbeat and organized A good knowledge and understanding of the technical aspects of the following - Microsoft Office and associated systems including CRM Social Networking Demonstration of the energy ability and commitment demanded by this role Root cause analysis with counter measures PSF Post Service Follow - up Calls Qualification MBA Marketing Operations BBA or Bachelor s degree in any field B tech BE Diploma Civil Perks Benefits Increment based completely on performance Any beneficial schemes offered by the organization Increment is done on quarterly basis depending on the work performance Job Types Full-time Permanent Pay From 18 000 00 per month Schedule Day shift Supplemental Pay Performance bonus Application Question s Willingness to work on target basis Experience Customer relationship management 3 years Required Willingness to travel 25 Required Work Location In person

📌 Customer Relationship Executive (Kerala)
🏢 ARMSON HOMES
📍 Kerala