Job Title Seller Support Associate Company IP SUPERSHOPPEE PRIVATE LIMITED Job Type Full-time Permanent Vacancies 10 Salary 10 000 - to 20 000 - Salary is negotiable for the right candidates Contact hr ipshopy gmail com (phone hidden) (phone hidden) Location ipshopy Dnyanpeeth Campus T-18 Software Technology Park of India STPI Opposite Garware Stadium Naregaon Road Cidco Chhatrapati Sambhajinagar Aurangabad Maharashtra - 431006 About ipshopy com ipshopy com is India s rapidly growing multi-seller eCommerce platform empowering local businesses to sell online with ease We offer sellers a seamless experience from onboarding to order fulfillment and beyond As we expand we re looking for energetic and empathetic individuals to join our Seller Support team As a Seller Support Associate at ipshopy com you will be the primary point of contact for our sellers guiding them through registration listings orders and issue resolution Your role is crucial in delivering a smooth and positive experience that helps our sellers thrive on the platform Key Responsibilities Support sellers in registering and setting up their online stores on ipshopy com Help resolve queries related to product uploads order processing payments and logistics Maintain strong relationships with sellers to ensure satisfaction and platform loyalty Coordinate with internal teams Tech Logistics Finance to resolve seller concerns promptly Educate sellers on ipshopy s tools features policies and promotional campaigns Record and track all interactions and escalate unresolved issues where necessary Requirements Bachelor s degree in any field 6 month s of experience in customer support eCommerce or account management preferred Strong communication skills in English and Hindi other regional languages are a plus Familiarity with online shopping platforms and seller dashboards Problem-solving attitude and customer-centric mindset Basic knowledge of Excel Google Sheets and CRM tools Why Join ipshopy com Dynamic Work Environment Be part of a growing e-commerce company with opportunities to develop new skills and advance in your career Competitive Salary We offer an attractive salary package with flexibility for the right candidates Career Growth Get the chance to work in a fast-paced and innovative space with room for professional growth Modern Work Culture We value creativity collaboration and continuous learning at ipshopy Location Our office is located in the heart of Chhatrapati Sambhajinagar Aurangabad Maharashtra How to Apply Interested candidates should send their updated resume along with a cover letter to hr ipshopy gmail com You can also contact us at (phone hidden) or (phone hidden) for more details We are excited to have you join us in helping ipshopy com grow and thrive in the digital world ipshopy com is an Equal Opportunity Employer We are committed to creating an inclusive and diverse work environment for all employees Job Type Full-time Pay 10 000 00 - 20 000 00 per month Benefits Provident Fund Work Location In person Application Deadline 10 08 2025

📌 Seller Support Associate (Maharashtra)
🏢 Ipshopy
📍 Maharashtra