DESCRIPTION Amazon Business Customer Support ABCS is looking for a Business Intelligence Engineer to help build next generation metrics and drive business analytics that have measurable impact The successful candidate will have a strong understanding of different businesses and customer profiles - the underlying analytics and the ability to translate business requirements into analysis collect and analyze data and make recommendations back to the business BIEs also continuously learn new systems tools and industry best practices to help design new studies and build new tools that help our team automate and accelerate analytics As a Business Intelligence Engineer you will develop strategic reports design UIs and drive projects to support ABCS decision making This role is inherently cross-functional you will work closely with finance teams engineering and leadership across Amazon Business Customer Service A successful candidate will be a self-starter comfortable with ambiguity able to think big and be creative while still paying careful attention to detail You should be skilled in database design be comfortable dealing with large and complex data sets and have experience building self-service dashboards and using visualization tools especially Tableau You should have strong analytical and communication skills You will work with a team of analytics professionals who are passionate about using machine learning to build automated systems and solve problems that matter to our customers Your work will directly impact our customers and operations Members of this team will be challenged to innovate use the latest big data techniques We are looking for people who are motivated by thinking big moving fast and exploring business insights If you love to implement solutions to complex problems while working hard having fun and making history this may be the opportunity for you Own the design development and maintenance of ongoing metrics reports analyses dashboards on the key drivers of our business Key job responsibilities Scope Design and build database structure and schema Create data pipelines using ETL connections SQL queries Retrieve and analyze data using a broad set of Amazon s data technologies Pull data on an ad-hoc basis using SQL queries Design build and maintain automated reporting and dashboards Conduct deep dives to identify root causes of pain points and opportunities For improvement Become a subject matter expert in AB CS data and support team members in Dive deep Work closely with CSBI teams to ensure ABCS uses Globally alleged standard Metrics and definition Collaborate with finance business to gather data and metrics requirements A day in the life We thrive on solving challenging problems to innovate for our customers By pushing the boundaries of technology we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment If you are not sure that every qualification on the list above describes you exactly we d still love to hear from you At Amazon we value people with unique backgrounds experiences and skillsets If you re passionate about this role and want to make an impact on a global scale please apply BASIC QUALIFICATIONS Experience with data visualization using Tableau Quicksight or similar tools Experience with data modeling warehousing and building ETL pipelines Experience writing complex SQL queries Experience using SQL to pull data from a database or data warehouse and scripting experience Python to process data for modeling PREFERRED QUALIFICATIONS Experience with AWS solutions such as EC2 DynamoDB S3 and Redshift Experience in data mining ETL etc and using databases in a business workplace with large-scale complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https amazon jobs content en how-we-hire accommodations for more information If the country region you re applying in isn t listed please contact your Recruiting Partner Job details IND TS Hyderabad IND HR Gurugram Business Intelligence

📌 Business Intelligence Engineer, Customer Service (Telangana)
🏢 Amazon.com
📍 Telangana