Job Title Customer Relationship Manager Service Location Bareilly Uttar Pradesh Company Grover Trade Links Pvt Ltd Authorized Dealership of Tata Motors Ltd Industry Automobile About the Company Grover Trade Links Pvt Ltd is a trusted and leading authorized dealership of Tata Motors Ltd committed to excellence in automotive sales and service With a solid customer-centric approach we aim to deliver top-quality service and genuine support to our clients Position Overview We are looking for a Customer Relationship Manager Service who will play a pivotal role in maintaining and enhancing customer satisfaction The candidate will manage customer interactions feedback and service reminders ensuring all customers receive exceptional service experiences Key Responsibilities Act as a point of contact for customer inquiries and issues related to service Monitor Customer Satisfaction Index CSI and implement improvement actions Coordinate with service advisors to ensure service quality Ensure follow-up on pending customer issues and ensure timely resolution Maintain and strengthen relationships with existing clients Requirements Experience 2-4 years in customer relationship management preferably in the automobile industry Education Graduation in any stream MBA in Marketing or related fields preferred Skills Excellent communication and interpersonal skills Customer-focused with a keen eye for detail Strong problem-solving and multitasking abilities What We Offer Competitive salary and A dynamic work environment and growth opportunities Job Type Full-time Pay 15 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Ability to commute relocate C B Ganj Bareilly Uttar Pradesh Reliably commute or planning to relocate before starting work Required Experience CRM 2 years Required Work Location In person Speak with the employer 91 (phone hidden)