Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Senior Manager - IT Program Manager As an IT Program Manager you will be responsible for owning and governing a portfolio of complex initiatives across Corporate IT This role focuses on end-to-end program ownership ensuring alignment with business strategy financial outcomes and enterprise standards You will lead large cross-functional programs spanning IT Infrastructure Cloud Application Development and AI ML Agentic solutions working closely with senior leadership business stakeholders and external partners This role requires comfort operating in ambiguous fast-evolving environments shaping clarity and translating emerging technologies into measurable business value Responsibilities Program Leadership Governance Own the end-to-end lifecycle of multiple interdependent projects within one or more IT transformation programs Define program vision success metrics delivery roadmap and phased execution plans Establish and run program governance structures including SteerCo s cadence reviews and executive reporting Strategic Planning Delivery Translate enterprise IT strategy into actionable program roadmaps with clear milestones dependencies and outcomes Coordinate and drive execution across multiple high-impact initiatives while managing evolving priorities Ensure alignment between program objectives business outcomes and IT delivery standards Financial Resource Management Own program-level financial planning budgeting forecasting and benefit tracking Track spend resource utilization and ROI across the program provide regular performance and financial reports to leadership Drive productivity and cost-optimization initiatives across the program portfolio Stakeholder Vendor Management Act as the primary interface for senior business and IT stakeholders ensuring transparency and alignment Manage relationships with vendors system integrators and suppliers ensure contractual commitments and outcomes are met Influence and collaborate across functions to resolve risks dependencies and escalations Risk Dependency Change Management Proactively identify and manage program-level risks issues and inter-project dependencies Lead mitigation planning and course-correction where required to keep programs on track Drive effective change management and communication across impacted teams Standards Reporting Continuous Improvement Ensure consistent adherence to program management frameworks PM tools and Monday com DevBoards Maintain high standards of documentation across all phases of the program Drive continuous improvement in delivery effectiveness governance maturity and stakeholder satisfaction Success Measures On-time and on-budget delivery of program milestones Realization of committed business benefits and productivity gains High stakeholder confidence and effective executive communication Strong governance risk management and audit-ready documentation Qualifications we seek in you Minimum Qualifications Bachelor s degree in engineering B Tech MCA MBA IT or equivalent from a reputed university Professional program project management certifications such as PgMP PMP PRINCE2 SAFe ACP CSM or equivalent Relevant years of experience in program and or large-scale project management roles managing complex cross-functional initiatives Preferred Qualifications Skills Proven experience leading enterprise-wide IT transformation programs preferably across Infrastructure Cloud Application Development and Digital AI initiatives Demonstrated ability to manage multiple interdependent projects large budgets and diverse stakeholder groups in complex organizational environments Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic quick-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training

📌 Senior Manager - It Program Manager (Gurugram)
🏢 Genpact
📍 Gurugram