Key Responsibilities1 Guest Room Operations Supervise the cleaning and preparation of guest rooms as per hotel SOPs Ensure rooms are cleaned to brand standards before check-in Conduct detailed room inspections occupied vacant arrival departure rooms Coordinate with Front Office for room status updates and rush requests 2 Public Area Back-of-House Supervision Oversee cleaning of lobbies corridors meeting spaces washrooms and service areas Conduct random quality checks in public areas to maintain cleanliness and ambiance 3 Staff Supervision Training Assign duties to room attendants public area attendants and housekeeping staff Train staff on cleaning techniques chemical handling guest interaction and SOPs Monitor grooming punctuality and staff discipline Provide on-the-job guidance and performance feedback 4 Guest Interaction Service Respond to guest requests complaints and special housekeeping needs promptly Coordinate delivery of extra amenities linen toiletries baby cot etc Ensure VIP rooms are prepared according to hotel standards 5 Inventory Linen Management Monitor consumption of cleaning chemicals supplies amenities and guest-room items Oversee linen usage discard process and stock rotation Maintain accurate inventory records and raise purchase requests when needed 6 Safety Hygiene Compliance Ensure staff follow safety and sanitation procedures including PPE usage Enforce chemical safety protocols and cleaning-equipment care Support the execution of deep cleaning schedules and periodic maintenance 7 Coordination Administration Maintain housekeeping control sheets room status reports and daily logs Report maintenance issues to Engineering and ensure timely resolution Assist in planning for high-occupancy days events and seasonal demands Support monthly audits and quality checks Skills Competencies Strong leadership and team supervision Excellent communication and guest service skills Knowledge of hotel cleaning standards and chemicals Ability to handle pressure during high occupancy Eye for detail and quality Basic computer and PMS knowledge Opera Fidelio preferred Qualification Experience Diploma Degree in Hospitality Management preferred 2-4 years of hotel housekeeping experience with supervisory exposure Background in luxury or boutique hotels is an added advantage Job Type Full-time Pay 25 000 00 - 30 000 00 per month Perks Food provided Health insurance Paid time off Provident Fund Work Location In person