Role Overview The CRM Executive is responsible for managing customer interactions maintaining customer data and improving customer satisfaction using CRM software Key Responsibilities Manage and update customer information in the CRM system Handle customer queries and follow up with leads Track customer interactions and maintain proper records Generate daily weekly reports from CRM Coordinate with sales and support teams for smooth workflow Monitor customer activity and identify improvement areas Ensure data accuracy and maintain confidentiality Support marketing campaigns through CRM email SMS Improve customer experience by analyzing customer behavior Skills Required Good communication skills Basic knowledge of CRM tools Zoho HubSpot Salesforce etc Strong data management and organizational skills Ability to handle customer issues professionally Valuable Excel reporting skills Problem-solving and multitasking abilities Job Type Full-time Pay 18 000 00 - 20 000 00 per month Work Location In person

📌 Crm Executive (Punjab)
🏢 Creatif Films
📍 Punjab