Job description Position Customer Support Executive Voice Non-Voice Chat Email Blended International Domestic Location Hyderabad Experience Fresher or Experienced Salary Based on process communication skills Process-Wise Responsibilities Quick Breakdown Voice Process Handle inbound outbound calls Maintain call control clarity Provide real-time support and solutions Chat Process Manage multiple chat conversations simultaneously Respond quickly with accurate information Use pre-defined templates when required Email Process Draft professional emails with correct grammar Handle complaint mails provide detailed resolutions Maintain email TAT and avoid escalations Blended Process Voice Chat Email Switch between calling chatting and emailing smoothly Maintain productivity across all three channels International Process Communicate with US UK AUS customers Follow accent-neutral communication Maintain high-quality standards professionalism Domestic Process Communicate in English Hindi regional languages Handle customer queries related to India-based services Key Requirements Good communication skills English mandatory for some processes Basic computer knowledge typing skills Ability to handle pressure multitask Customer-focused attitude Willingness to work shifts if required Advantages Training skill development Performance incentives Growth opportunities in support operations Friendly work culture Job Type Full-time Pay From 18 000 00 per month Benefits Paid sick time Experience total work 1 year Preferred Work Location In person

📌 Customer Service Assistant (Telangana)
🏢 EyeTGlobal
📍 Telangana