JLL supports the Whole You personally and professionally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally Senior Manager Accounts Payable What this job involves The person will be responsible for running and managing the Finance Accounts processes Should be subject matter expert of Finance Accounting processes covering all major activities across AP AR and GA Should have capability and experience in managing large teams Ensure a highly motivated and performing team Experience in managing multiple stakeholders Ensure staff performance team building motivation and development of the team and establish performance expectations and review the performance on a regular basis Providing operational excellence to achieve SLA deliverables Work collaboratively with business clients teams and assume overall responsibility for communication and engagement when transitioning new services and accounts Establish deep relationships with key stakeholders and understand and address process pain points Must be able to provide meaningful insights to leaders and stakeholders to ensure informed decisions can be taken by leadership team Obtain and maintain deep knowledge of the processes and identify opportunities to drive efficiencies through standardization continuous improvement transformation and bench marking across similar industries Must be able to drive organization strategy build a strong structure manage staffing improve skills and define style in line with the organization s vision Always ensure 100 compliance to internal and external audits and controls Provide direction and coaching to the operations team to align to organization goals and deliver on commitments consistently Proactively share success stories with the leadership organization Inculcate a culture of proactiveness and ownership amongst team to drive BAU operations and change through tactical and strategic improvement initiatives Ensure attrition rates are below industry average figures Ensure active participation in recruitment activities Mentor operations team in implementing process improvements Sounds like you To apply you need to be have University Graduate Postgraduate in Finance Accountancy Commerce with 10 years of work experience in Finance Accounting including 8-10 years of experience of managing teams Proven team leadership and people management skills ability to handle large and diverse F A teams Proven client management skills Ability to build impactful customer relationship and drive collaborative behavior and work across multiple hierarchies across internal and external stakeholders Deep understanding of business processes offshore business workplace Must have had prior experience in transitions Must be flexible and able to work under pressure multitask and effectively prioritize Very strong communication skills and awareness of cross geographical cultures Ability to coach mentor and develop talent Must also be able to hold difficult conversations whenever necessary Six Sigma Green Belt certified Preferred Proven ability to identify opportunities and drive improvements to closure Must be self-driven Creative thinking analytical and an innovative mind-set Must be solution orientated Ability to foresee risks be proactive and predictive while developing risk mitigation plans Keen to apply best practices from previous experience and similar organizations Performance objectives Ensure agreed KPIs are met exceeded each month Work within established procedures with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations uses analytics and insights as key tools to makes sound decisions presentations Attrition levels at below industry levels Succession planning of key resources Engage and communicate clearly confidently and in a concise manner with internal and external stakeholders and see things from their perspective with solution-oriented approach Bring a developmental structured and organized approach to everything they do Thrive under pressure and deal effectively with tight deadlines and high expectations Keeps a Stakeholder process centric approach If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements below We re interested in getting to know you and what you bring to the table Personalized benefits that support personal well-being and growth JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive perks package that prioritizes mental physical and emotional health About JLL - We re JLL a leading professional services and investment management firm specializing in real estate We have operations in over 80 countries and a workforce of over 102 000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility That s why we re committed to our purpose to shape the future of real estate for a better world We re using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities Our core values of teamwork ethics and excellence are also fundamental to everything we do and we re honored to be recognized with awards for our success by organizations both globally and locally Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where we re headed in the future And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together