Job Title CRM Helpdesk - Claim Processing Executive Health Insurance Company Watch Your Health Client Location ICICI Lombard Location Bangalore Job Type Full-time Work From Office In-Person Pay 18 000 - 22 000 per month About Watch Your Health Watch Your Health is a leading health-tech company leveraging technology and data analytics to empower individuals to take control of their health We partner with insurance companies healthcare providers and corporates to deliver innovative digital wellness solutions focused on healthier lifestyles disease prevention and wellness management Join us and be part of a fast-growing team at the intersection of technology healthcare and wellness We are seeking a CRM Helpdesk - Claim Processing Executive with a strong background in Health Insurance to support claim-related activities at our client location ICICI Lombard The role involves handling customer queries coordinating claims processes and ensuring smooth claim experience for employees Key Responsibilities Act as a CRM implant for claim support at client premises Resolve customer and employee queries regarding policy coverage and health insurance claim processes Assist employees in claim submission and tracking through the claims app Respond promptly to calls and emails as the dedicated Single Point of Contact SPOC Collect compile and dispatch claim documents as per corporate requirements Coordinate with ICICI Lombard s internal claim units for smooth cashless and priority processing Stay updated on health insurance rules regulations and policy guidelines Protect and maintain confidentiality of all sensitive data Travel twice a week between branches to address customer queries Requirements Minimum 2 years of experience in the Health Insurance Industry Graduation is mandatory Robust English communication skills verbal written Good understanding of health claim processes and policy guidelines How to Apply Share your updated resume at recruiter26 watchyourhealth com Job Type Full-time Pay 18 000 00 - 22 000 00 per month Perks Provident Fund Work Location In person

📌 Crm - Bangalore (Karnataka)
🏢 Watchyourhealth.com India Private
📍 Karnataka