Key Responsibilities Create and update product documentation such as help center articles user guides FAQs and release notes Support product launch content including feature announcements new capability overviews and user-facing update summaries Collaborate with product managers designers engineers and marketing teams to gather inputs and translate them into clear concise user-friendly content Review reorganize and maintain existing help content to improve structure accuracy and discoverability Ensure consistency in style terminology and tone across all product and launch documentation Participate in release cycles to ensure launch content is prepared and aligned with product timelines Identify documentation gaps and apply technical UX writing best practices to improve clarity boost self-service and reduce support load Conduct competitive research and keep track of competitor messaging positioning and product release communication Must-Have Skills Attributes Strong written communication skills with the ability to simplify complex technical concepts A structured thinker with a creative mindset and excellent attention to detail Interest in product documentation UX user centric design or SaaS workflows A proactive collaborative attitude with the ability to manage multiple content needs under guidance Self-starter with a growth mindset and a willingness to learn quick Preferred Experience Internship or project experience in technical writing UX writing product documentation or B2B product content marketing Exposure to the SaaS industry through internships in marketing customer success or product teams Familiarity with information architecture content management systems or version control Experience working with or documenting APIs dashboards or end-to-end user workflows is a strong plus Job Type Internship Contract length 6 months Pay 4 500 00 - 5 000 00 per month Work Location In person