Job Title CRM Executive Company STRATEXP REALITY LLP Location Pune Employment Type Full Time Experience Required 1-3 Years Job Summary STRATEXP REALITY LLP is seeking a proactive and detail-oriented CRM Executive to manage post-booking client interactions The role involves maintaining customer relationships coordinating payment follow-ups managing slab-wise disbursement schedules and assisting in agreement documentation to ensure a smooth customer experience Key Responsibilities Act as the primary point of contact for clients after booking is completed Follow up with clients for timely payments as per the agreed schedule Coordinate slab-wise disbursement with clients and financial institutions Ensure all required documents and agreements are signed and submitted on time Maintain and update customer information accurately in the CRM system Coordinate internally with sales accounts and legal teams for smooth processing Handle customer queries and resolve concerns professionally and promptly Prepare regular reports on customer payment status pending documentation and escalations Qualifications Bachelor s Master s degree in any discipline Minimum 1 year of experience in CRM customer service or real estate coordination Skills Competencies Excellent verbal and written communication skills Robust follow-up and coordination ability Proficiency in MS Office Excel Word and CRM tools Ability to multitask and manage deadlines effectively Positive client-centric attitude with strong problem-solving skills Knowledge of real estate industry norms and slab-wise disbursement processes is a plus Well versed in English Hindi Marathi Job Types Full-time Permanent Pay 25 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Health insurance Leave encashment Application Question s Are you currently residing or willing to relocate in Pune Education Bachelor s Preferred Experience CRM software 1 year Preferred Work Location In person