Job Title Store Manager Department Retail Operations Industry Cosmetics Retail Manufacturing Location Kharakpur west Bengal Reports to Regional Sales Manager Area Manager Retail Head Job Purpose To lead and manage the day-to-day operations of the store ensuring high levels of customer satisfaction driving sales performance maintaining brand standards and ensuring smooth operational execution The Store Manager plays a pivotal role in representing the brand and ensuring customer engagement within a cosmetics retail workplace Key Responsibilities 1 Sales Customer Experience Achieve and exceed store sales targets and KPIs Provide exceptional customer service and ensure customer satisfaction and retention Monitor customer preferences and feedback suggest improvements in products and services Train team on selling techniques and product knowledge especially for skincare beauty and cosmetic products 2 Store Operations Ensure smooth functioning of daily store operations Maintain visual merchandising standards and cleanliness of the store Ensure all in-store displays testers and promotional materials are up to date Handle stock management including inventory control receiving and stock replenishment Ensure compliance with all safety health and hygiene protocols 3 Team Management Recruit train and manage store staff Assign tasks and monitor performance of team members Conduct regular staff meetings coaching sessions and performance reviews Motivate staff to meet or exceed performance targets 4 Inventory Stock Control Monitor inventory levels and work closely with the warehouse manufacturing unit to ensure stock availability Conduct periodic stock audits and minimize shrinkage and wastage Handle expired or damaged products as per company policies 5 Reporting Administration Prepare and submit daily weekly and monthly sales and inventory reports Monitor store expenses and ensure operations remain within budget Coordinate with backend teams including HR finance and supply chain for operational needs Key Requirements Education Experience Bachelor s degree in Business Administration Retail Management or a related field 3-7 years of experience in a retail management role preferably in the cosmetics beauty or FMCG sector Experience working with manufacturing or distribution channels is a plus Skills Competencies Strong leadership and team management skills Excellent communication and interpersonal skills Knowledge of retail management software POS systems inventory management tools Strong customer focus with a passion for beauty and cosmetics Ability to analyze data identify trends and make decisions based on insights Problem-solving and conflict resolution abilities Job Types Full-time Permanent Pay 30 000 00 - 40 000 00 per month Work Location In person

📌 Store Manager (West Bengal)
🏢 Team HR
📍 West Bengal