Job Summary Position Overview At Infinator Pvt Ltd we work together to create brands people love For the last two years we have been on a high growth path through e-commerce and we are now poised to be a multi-category multichannel scale business Responsibilities and Duties Maintaining a positive empathetic and professional attitude toward customers at all times Responding promptly to customer inquiries Communicating with customers through Email Chat WhatsApp Voice Calls Communicating and coordinating with colleagues as necessary Acknowledging and resolving customer complaints Knowing the workflow inside and out so that you can answer questions Processing orders applications and requests Keeping records of customer interactions transactions comments and complaints Ensure customer satisfaction and provide professional customer support Personality Attributes Self-motivated worker that can complete tasks under minimal supervision Team Player Required Experience Skills and Qualifications Skills Fluency in English Good written skills Basic Computer Skills Excellent English communication skills - Both verbal and written Should have good logical skills and attention to detail Minimum Qualification Graduate Experience 1 years experience marketing customer support will be added advantage Freshers with relevant skills Can also Apply Work remotely No Job Type Full time Pay 8 000 00 - 12 000 00 per month Benefits Leave encashment Paid sick time
📌 Marketing/customer Support Executive (Gujarat)
🏢 Merlion International (I
📍 Gujarat
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.