Candidate must have proven experience in a technical support or help desk role Candidate can provide first-level technical support to end-users via phone email chat or in person Candidate can Install configure and maintain hardware and software systems Candidate can troubleshoot issues related to operating systems applications network connectivity and peripheral devices Candidate can set up user accounts permissions and passwords in accordance with security policies Candidate can monitor and maintain computer systems and networks Candidate must have strong knowledge of Windows Mac OS Microsoft Office Suite and common IT tools Candidate must have knowledge of LAN wires RJ45 connector Candidate should have Familiarity with networking concepts TCP IP DNS DHCP Candidate must have ability to work independently and manage multiple priorities Job Type Full-time Pay 15 000 00 - 20 000 00 per month Advantages Paid time off Provident Fund Work Location In person