Overview We are seeking a dedicated and enthusiastic Customer Relations Representative to join our team This role is pivotal in ensuring customer satisfaction and fostering positive relationships with our clients The ideal candidate will possess excellent communication skills a knack for data entry and the ability to analyse customer needs effectively Multilingual candidates particularly those fluent in both Spanish and English are highly encouraged to apply Duties Provide exceptional customer service by addressing inquiries and resolving issues promptly Conduct data entry tasks accurately to maintain up-to-date customer records Utilise effective phone etiquette to communicate professionally with customers Engage in upselling opportunities by identifying customer needs and recommending appropriate products or services Analyse customer feedback to improve service delivery and enhance customer experience Collaborate with team members to ensure a seamless flow of information and support Experience Proven experience in a customer service or relations role is preferred Solid communication skills both verbal and written in Odia Hindi English Familiarity with data entry systems and basic analytical tools Demonstrated ability to handle multiple tasks efficiently while maintaining attention to detail Experience in upselling or cross-selling products is beneficial Join us in creating a positive impact on our customers experiences while developing your career in a supportive environment Job Type - Pay Up to 15 000 00 per month Work Location In person
📌 Customer Relationship Executive (cre) (Orchha)
🏢 Important Business
📍 Orchha
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