Effectively communicate with customers to understand the reasons behind overdue payments Negotiate payment arrangements and settlement offers to close accounts while maintaining professionalism Maintain accurate records of payments follow-ups and other activities associated with the collections process Adhere to company policies procedures and legal regulations regarding debt collection and customer interaction Proactively follow up with customers who have missed payments using various communication channels phone email whatsapp Track and report on overdue accounts ensuring that all cases are escalated according to company guidelines if needed Collaborate with the internal teams to resolve payment discrepancies and customer issues Manage a portfolio of accounts and ensure that customer queries are handled efficiently and professionally Identify and escalate cases of high-risk accounts or those requiring further investigation Assist with the development and implementation of collection strategies aimed at improving recovery rates Contribute to team performance by achieving individual and collective collection targets Monitor and maintain compliance with applicable privacy and data protection regulations when handling customer information Job Types Full time Permanent Pay 40 000 00 - 50 000 00 per month Benefits Health insurance Work Location In person

📌 Collection Executive - Night Shift (Gujarat)
🏢 LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE
📍 Gujarat