Luxebrown USA is a premium luxury salon offering world-class beauty and grooming services We pride ourselves on creating an exceptional experience for our discerning clientele by combining top-tier service with a sophisticated ambiance We are looking for a highly qualified and dynamic Admin cum Front Office Executive to be the face of our salon and ensure seamless administrative operations Roles Responsibilities Front Office Operations Greet clients warmly and ensure a luxurious first impression Handle all incoming calls emails and walk-in inquiries professionally Manage appointment bookings rescheduling and cancellations with precision using the salon s software system Maintain a clean organized and inviting reception area aligned with the brand s standards Client Experience Provide clients with detailed information about salon services products and promotions Offer refreshments and ensure waiting clients are comfortable Handle client complaints or feedback gracefully and escalate when necessary Administrative Tasks Maintain and update client records including service history and preferences Handle billing invoicing and daily cash card payment reconciliations accurately Oversee inventory levels for salon products and coordinate restocking with suppliers Prepare and share daily weekly and monthly reports on appointments sales and client feedback with management Assist in creating staff schedules and ensuring operational efficiency Coordination Support Act as a central point of communication between the salon team and management Coordinate with vendors suppliers and maintenance staff to ensure smooth operations Support marketing efforts by promoting events packages or offers via social media or in-store Skills Qualifications Required Skills Strong communication and interpersonal skills to interact with high-end clients Excellent organizational abilities to manage appointments inventory and administrative tasks Proficiency in salon software and MS Office Suite Word Excel PowerPoint Ability to resolve client concerns effectively and deliver exceptional service Preferred Qualifications Bachelor s degree diploma in administration hospitality or a related field Minimum 1-2 years of experience in front office or administrative roles preferably in luxury or hospitality settings Even Fresher can apply Key Attributes Professional appearance and demeanor Attention to detail and accuracy in all tasks Proactive with strong problem-solving skills Team-oriented with a focus on collaboration Customer-centric mindset to deliver a five-star experience Salon Timing 9 30 A M - 10 00 P M Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Location Ernakulam Kerala Required Work Location In person Expected Start Date 01 02 2025

📌 Admin & Front Office Executive (Kerala)
🏢 EXTREME VENTURES
📍 Kerala