Job Title Calling Executive - Hospital Operations Location Shree Medishine Hospital Job Summary We are seeking a Calling Executive to handle patient feedback service-related queries and communication with patients regarding hospital services and consultant diagnosis The role requires excellent communication and soft skills proficiency in both English and Hindi and knowledge of medical terminology anatomy physiology and hospital processes Key Responsibilities Make onboarding and feedback calls to patients Handle patient queries related to hospital services and consultants Provide accurate information regarding diagnosis treatment and hospital processes Maintain records of patient communication and feedback Coordinate with hospital departments to resolve patient concerns Ensure high-quality customer service with empathy and professionalism Required Skills Strong communication and interpersonal skills Fluency in English and Hindi Valuable understanding of medical terminology anatomy and physiology Ability to explain hospital services clearly to patients Strong listening skills and problem-solving ability Qualification Post-Graduation MBA in Hospital Management preferred AND MA Graduation BBA or equivalent in healthcare hospital administration Other Requirements Good telephone etiquette and soft skills Ability to handle patient queries with patience and empathy Knowledge of hospital service processes and operations Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Health insurance Provident Fund Work Location In person Speak with the employer 91 (phone hidden)