Job Summary Looking for candidates who have good command over communication in English Hindi Any regional language good to have Candidate must be fluent in both Hindi and English languages This role demands one to be patient listener and must have soothing voice and pleasant to talk to Candidate must have ability to establish a good rapport with the Clients by understaning the client requirement properly The role demands to deal with high end clients and professionals hence it is needed that the candidate must have common sense and presence of mind to handle the sensitive matters of people Responsibilities and Duties 1 Understand the client s requirement 2 Log the request properly 3 Provide the right kind of service required 4 Handle the client professionally 5 Daily Reporting 6 Escalation management 7 Risk mitigation understanding 8 Rapport building with Client 9 Coordination with multiple stakeholders 10 Quick data entry into the system and managing CRM Key Skills Fluent in English and Hindi Any regional language - good to have Must have desire to talk to people A patient listener Fast learning curve- quick to learn and deliver Good in coordination between multiple parties Should be able to anticipate delays issues and risks Proactive and deliver quality service Required Experience and Qualifications 4 to 12 years of experience in handling Clients Gaduate and above Benefits Good working environment Opportunity to grow in career by showing quality work Out of the cycle promotion and increment for high performers Incentive for high performers Salary payment on the 1st of every month Job Type Full time Pay 15 000 00 - 35 000 00 per month Work Location In person

📌 Sales And Customer Service Representative (West Bengal)
🏢 Vidhikarya Legal Services
📍 West Bengal