Remote Desktop Support Administrator (Maharashtra)

Remote Desktop Support Administrator (Maharashtra)

01 Aug
|
Capgemini
|
Maharashtra

01 Aug

Capgemini

Maharashtra

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like where you ll be supported and inspired by a collaborative community of colleagues around the world and where you ll be able to reimagine what s possible Join us and help the world s leading organizations unlock the value of technology and build a more sustainable more inclusive world Your Role Proficient in providing Tier 1 and Tier 2 remote desktop support for Windows and macOS environments Skilled in troubleshooting hardware software network connectivity and peripheral issues via remote tools e g TeamViewer AnyDesk RDP Hands-on experience with Microsoft 365 admin center for user provisioning license management and service configuration Experienced in managing on-premises and Exchange Online environments Your Profile 4 to 12 years of work experience as a Desktop Support Engineer Technical Support Engineer or similar role Need multi-tasking resolves complex incidents and requests related to - One drive google drive SSO O365 Printers end user issues Assist end users with their endpoint devices Troubleshoot corporate applications MS Office Suite Enterprise supported browsers Java Plug-ins Serves as a point of escalation for major incidents that are unresolved at the helpdesk level What will you love working at Capgemini Capgemini invests heavily in upskilling You ll have access to certifications internal training platforms like Next and opportunities to grow into roles like O365 Admin Cloud Support or Cybersecurity You ll work with contemporary tools and enterprise-grade systems including Microsoft 365 Azure AD and Exchange Online keeping your skills current and competitive Strong Team Culture Support System Work-Life Balance Hybrid Opportunities Capgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society It is a responsible and diverse group of 340 000 team members in more than 50 countries With its strong over 55-year heritage Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering all fueled by its market leading capabilities in AI generative AI cloud and data combined with its deep industry expertise and partner ecosystem

📌 Remote Desktop Support Administrator (Maharashtra)
🏢 Capgemini
📍 Maharashtra

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