CCTV Engineer - CCTV FAS IDS ACS Position Title CCTV Engineer Department Services Location Pune Maharashtra Reports To Technical Manager Service Manager Employment Type Full-Time Job Summary We are seeking a skilled and customer-focused CCTV Engineer to provide expert-level support for CCTV Fire Alarm Systems FAS Intrusion Detection Systems IDS and Access Control Systems ACS The candidate will be responsible for troubleshooting system diagnostics installations maintenance and technical consultation for our clients and internal teams Key Responsibilities Provide remote and on-site technical support for CCTV FAS IDS and ACS systems Troubleshoot and diagnose hardware software network and system issues Conduct system installations upgrades testing and commissioning Perform preventive and corrective maintenance services Respond to service requests and technical inquiries within SLA timeframes Guide customers through step-by-step solutions and provide training as needed Coordinate with vendors and third-party suppliers for advanced troubleshooting Document service activities solutions and technical findings accurately Collaborate with project teams on system designs and technical solutions Stay updated with the latest technologies and product updates in the security systems field Qualifications and Skills Bachelor s Degree Diploma in Electronics Electrical IT or a related technical field 2 years experience in supporting CCTV FAS IDS and ACS systems Hands-on experience with brands like Hikvision Dahua Honeywell Bosch SPECTRA HID Tyco GST UNV RAVEL - etc Positive understanding of TCP IP networking cabling IP configurations and troubleshooting Familiarity with relevant industry standards NFPA SIRA UL etc is a plus Ability to read and interpret technical manuals blueprints and wiring diagrams Excellent problem-solving analytical and communication skills Ability to work independently and manage multiple tasks Willingness to travel to customer sites when needed Job Type Full-time Pay 15 000 00 - 30 000 00 per month Benefits Provident Fund Schedule Day shift Work Location In person