Company Description Experian is a global data and technology company powering opportunities for people and businesses around the world We help to redefine lending practices uncover and prevent fraud simplify healthcare create marketing solutions and gain deeper insights into the automotive market all using our unique combination of data analytics and software We also assist millions of people to realize their financial goals and help them save time and money We operate across a range of markets from financial services to healthcare automotive agribusiness insurance and many more industry segments We invest in people and new advanced technologies to unlock the power of data As a FTSE 100 Index company listed on the London Stock Exchange EXPN we have a team of 22 500 people across 32 countries Our corporate headquarters are in Dublin Ireland Learn more at experianplc com What you ll be doing Experian is driving innovation by delivering advanced solutions that redefine how millions of customers interact with us We re seeking a highly skilled Senior Software Development Engineer to help shape our next-generation Intelligent Virtual Assistant IVA In this role you ll construct dynamic JavaScript components and integrate them with advanced NLP and ML technologies to deliver agentic frictionless self-service capabilities Your work will directly impact customer satisfaction and operational efficiency enabling smarter faster and more personalized experiences at scale This role is ideal for a dynamic individual who excels in a fast-paced environment and has a proven track record of managing large-scale projects collaborating with cross-functional teams by making data driven decisions Key Responsibilities JavaScript Development Develop innovative scalable components with JavaScript in a specialized scripting framework Feature Implementation Develop solutions to increase automation and create consumer self-service capabilities across Experian s contact center channels GenAI Coding Leverage Generative AI coding assistants to accelerate development improve code quality and enhance productivity throughout the software lifecycle Performance Optimization Regularly assess monitor and optimize the performance of applications ensuring optimal performance and responsiveness Continuous Integration Implement and maintain CI CD pipelines to automate the build test and deployment processes Problem Solving Troubleshoot and resolve complex technical issues ensuring the stability and reliability of the software Documentation Create and maintain comprehensive technical documentation for developed features configurations and systems US Partnership Operate partially within US Central time zone as needed to ensure appropriate alignment and coordination with the US-based team Hybrid Work Must be able to work in-office Hyderabad 1-2 days per week with work from home for the remainder Qualifications and Experience Required Core Technical Skills Experience 2 years of JavaScript experience required must be expert level in this area AWS Solid understanding of AWS technologies such as DynamoDB and Lambda GenAI Must have strong and demonstrated knowledge of how to leverage GenAI in accelerating coding and testing GitHub Copilot ChatGPT MS Copilot or similar tool Communication Strong verbal and written communication skills capable of conveying complex technical concepts to diverse audiences Problem-Solving Excellent analytical and problem-solving skills with a creative approach to challenges Teamwork Strong interpersonal skills and the ability to work effectively with cross-functional teams Time Management Excellent organizational skills and the ability to manage multiple projects simultaneously Adaptability Flexibility to adapt to changing priorities and new technologies Attention to Detail High standard for quality and precision in all aspects of work On-Call Participation in an on-call rotation is required Additional Skills Previous experience in IVR and or NLP development is preferred Familiarity with CI CD pipelines and tools such as GitLab CI or Jenkins Understanding of microservices architecture and RESTful API design Knowledge of security best practices and tools for secure software development Why Join Us Be part of a market leader in data-driven innovation Work in a dynamic fast-paced environment Contribute to products that improve lives daily Thrive in an inclusive and diverse team Qualifications Qualifications Java Script Troubleshooting IVA Prompt Engineering Softskills Additional Information Our uniqueness is that we celebrate yours Experian s culture and people are important differentiators We take our people agenda very seriously and focus on what matters DEI work life balance development authenticity collaboration wellness reward recognition volunteering the list goes on Experian s people first approach is award-winning World s Best Workplaces TM 2024 Fortune Top 25 Great Place To Work TM in 24 countries and Glassdoor Best Places to Work 2024 to name a few Check out Experian Life on social or our Careers Site to understand why Experian is proud to be an Equal Opportunity and Affirmative Action employer Innovation is an important part of Experian s DNA and practices and our diverse workforce drives our success Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age If you have a disability or special need that requires accommodation please let us know at the earliest opportunity Experian Careers - Creating a better tomorrow together