Who we are VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value for customers by delivering intelligent solutions through Talent Technology Transformation As the largest shared services organisation in the global telco industry with 30 000 FTE our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group local markets and partner markets to simplify and drive growth With our strategic partner Accenture we work alongside our Vodafone customers other Telco and tech companies to drive transformation meet the challenges of our industry and ensure we stay relevant and resilient This partnership is a unique industry-first model which brings together the best of in-house and 3rd party capability We work with customers across 28 countries from 10 VOIS locations Albania Egypt Hungary India Romania Spain Turkey UK Germany Ireland and with a network of teams in Czech Republic Italy Greece and Portugal VOIS BeUnrivalled CreateTheFuture What you ll do Design and implement tailored change management strategies for strategic programmes Lead change impact assessments stakeholder engagement planning and readiness evaluations Develop and deliver change interventions including communications training coaching and reinforcement Integrate change management into delivery frameworks aligning with sprints releases and MVPs Facilitate workshops and change events to co-create solutions and drive adoption Collaborate with programme and project teams to embed change activities into backlog planning Monitor and report on adoption resistance and mitigation strategies using performance metrics Ensure alignment with Vodafone s governance standards and agile delivery principles Partner with HR and business leads to assess impacts on roles responsibilities and structures Work with Communications to craft a compelling change narrative and communication plan Champion the people side of change supporting individuals and teams throughout transitions Identify and manage change risks and issues recommending mitigation strategies Who you are Proven experience in leading change management for large-scale transformation programmes using waterfall agile and lean methodologies Robust understanding of business processes across Finance Supply Chain HR Operations and IT Experience with enterprise IT deployments and integrations Deep knowledge of agile frameworks Scrum SAFe Kanban and lean principles Excellent stakeholder management and influencing skills across all levels including C-suite Skilled in facilitation coaching and communication Collaborative approach with cross-functional teams and business leads Ability to manage multiple priorities in a fast-paced iterative environment Experience in telecoms and multinational matrix organisations is highly desirable Certification in Change Management e g APMG Prosci CMI - Mandatory Agile certification e g SAFe Agilist Scrum Master AgilePM - Preferred Project Management experience or certification e g PMP PRINCE2 - Mandatory Proficiency in Microsoft Office Suite PowerPoint Word Excel SharePoint Post-graduate qualification in Management or Business - Desirable Not a perfect fit Worried that you don t meet all the desired criteria exactly At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive whatever their personal or professional background If you re excited about this role but your experience doesn t align exactly with every part of the job description we encourage you to apply as you may be the right candidate for this role or another role and our recruitment team can help you see how your skills fit in What s in it for you Opportunity to lead change in a globally recognised organisation Exposure to complex transformation programmes across multiple business domains Collaboration with diverse teams across geographies and functions Recognition by senior stakeholders for driving strategic alignment and benefits realisation A chance to influence organisational culture and shape future ways of working Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey

📌 Business Change Management Lead (Pune)
🏢 Vodafone
📍 Pune