Maintaining a positive empathetic and professional attitude toward customers at all times Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Knowing our products inside and out so that you can answer questions Processing orders forms applications and requests Keeping records of customer interactions transactions comments and complaints Communicating and coordinating with colleagues as necessary Providing feedback on the efficiency of the customer service process Managing a team of junior customer service representatives Ensure customer satisfaction and provide professional customer support Job Type Full-time Pay 19 758 00 - 33 956 30 per month Advantages Cell phone reimbursement Commuter assistance Education Diploma Preferred Language Hindi Preferred Work Location In person