Job Summary We are looking for a detail-oriented and proactive Operations Executive to manage and support day-to-day operational activities The ideal candidate will be responsible for coordinating with customers logistics partners and internal teams to ensure seamless order processing timely deliveries and effective issue resolution Key Responsibilities Make outbound and inbound calls to customers to take confirmations related to orders pickups and deliveries Track orders end-to-end to ensure timely processing monitoring and resolution of any delays Coordinate with logistics partners to ensure smooth pickup and delivery of shipments Communicate and follow up with internal teams to streamline operational workflows Maintain accurate records of daily operational activities and update systems as required Identify escalate and track issues such as shipment discrepancies delays missing items or exceptions within the defined TAT Requirements Strong communication skills both verbal and written Ability to multitask and manage time effectively in a fast-paced environment Problem-solving attitude with attention to detail Basic computer proficiency and familiarity with order management systems preferred Previous experience in operations logistics or customer support is an advantage Job Type Full-time Pay 15 000 00 - 20 000 00 per month Benefits Health insurance Leave encashment Paid sick time Work Location In person