Job Title Customer Support Executive Location Kacheripady Ernakulam Kerala Employment Type Full-Time Consultant Based on Experience Industry Customer Service Telecom BPO Experience Required 1 - 3 Years Customer Support BPO Experience Mandatory Salary Range 15 000 - 21 000 In-hand based on experience Shift Rotational 9 hours including 1-hour break Working Days 6 days week 1 weekly off rotational Gender Preference Male candidates Role Overview We are seeking dedicated and proactive Customer Support Executives with 1-3 years of customer service experience to join our team The ideal candidate will handle customer interactions efficiently resolve queries promptly and ensure a superior customer experience Key Responsibilities Handle inbound and outbound customer calls professionally Identify customer concerns and provide accurate timely support Gain deep knowledge of products and services to communicate effectively Coordinate with internal departments for quick issue resolution Log all interactions accurately in CRM systems Collect customer feedback and identify upselling opportunities Meet daily and monthly sales or service targets Be flexible to work in rotational shifts including night shifts Required Skills Qualifications Minimum Qualification 12th Pass Graduate Excellent communication skills in English and Hindi additional language proficiency is an advantage 1-3 years of experience in Customer Support BPO or Call Center operations Solid interpersonal problem-solving and multitasking abilities Customer-oriented mindset with a focus on quality service delivery What We Offer Competitive salary 15 000 - 21 000 based on experience Performance-based incentives Opportunity for career growth and skill enhancement Supportive and collaborative work culture Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Application Question s How many years of experience do you have in customer support BPO or call center operations Are you comfortable working in rotational shifts including night shifts male candidates preferred due to shift rotation Are you proficient in both English and Hindi while communicating with customers Work Location In person

📌 Customer Support Executive (Kerala)
🏢 Primeiro Innovative Solutions
📍 Kerala