Position Summary The IT Executive ensures the smooth and efficient operation of the company s information technology systems The role provides essential technical support to employees manages IT equipment and helps implement IT policies and security measures to support business objectives Key Responsibilities Technical Support Troubleshooting Provide first-line technical support to internal staff for hardware software and network-related issues both in-person and remotely Hardware Software Management Install configure and maintain computer hardware laptops desktops printers mobile devices and software applications Network Administration Assist in monitoring and managing the company s internal network LAN WAN VPN troubleshooting connectivity issues and ensuring seamless communication systems System Maintenance Perform routine system checks updates and backups to ensure optimal performance security and data integrity User Onboarding Offboarding Manage user accounts and permissions setting up new employees with required IT equipment and access and securing access upon departure Inventory Management Maintain an accurate inventory of all IT equipment and software licenses assisting with procurement when necessary Security Compliance Ensure compliance with company IT policies and security procedures assisting with the implementation of cybersecurity measures like two-factor authentication Documentation Document all support activities resolutions processes and procedures using a ticketing system or work logs Collaboration Projects Collaborate with the IT team and other departments on various projects such as system upgrades software deployments and new technology implementations Qualifications Skills Education A Bachelor s degree in Information Technology Computer Science or a related field is typically required Experience Proven 2-3 years experience in an IT support or desktop support role Technical Proficiency Strong understanding of operating systems Windows Microsoft Office Suite and basic networking principles TCP IP DNS DHCP Active Directory Thin client Google Family Links EPBAX Wi-Fi Camera systems Printer Problem-Solving Excellent troubleshooting and analytical skills to diagnose and resolve technical issues quickly Communication Strong verbal and written communication skills with the ability to explain technical issues to non-technical staff in a clear and patient manner Certifications Relevant certifications and fundamentals are beneficial Personal Attributes Strong attention to detail organizational skills and the ability to work both independently and collaboratively in a fast-paced environment Job Type Full-time Pay Up to 20 000 00 per month Advantages Cell phone reimbursement Internet reimbursement Work Location In person

📌 It Executive (Chandigarh)
🏢 Jindal Steel & Power
📍 Chandigarh