JLL supports the Whole You personally and professionally Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology to our clients We are committed to hiring the best most talented people in our industry and we support them through professional growth flexibility and personalized benefits to manage life in and outside of work Whether you ve got deep experience in commercial real estate skilled trades and technology or you re looking to apply your relevant experience to a new industry we empower you to shape a brighter way forward so you can thrive professionally and personally Work Dynamics What this job involves Provide proactive and quality office food service operations in compliance with company policies Support and execute company policies and processes Manage operations such as meal programs team off-sites team building events and client user requests Complete special projects by organizing and coordinating information and requirements to ensure all offices are operating at company-defined standards Manage catering satisfaction including conducting regular satisfaction surveys and optimizing food service operations Perform administrative catering duties including budget control and procurement Support vendor management controls and reporting systems Manage all kitchens and pantries at the client site ensuring day-to-day operations are carried out to the highest standards Attend and contribute to food committee meetings resolving issues within timelines Preserve excellent levels of internal and external employee service Design menus continuously improving them and supporting vendors to perform better Identify employee needs and proactively respond to their concerns Lead and train F B vendor personnel Establish targets KPIs schedules policies and procedures Foster a two-way communication environment emphasizing motivation and teamwork Conduct specific audits of F B kitchens and pantries on a regular basis including planned preventive maintenance PPM Ensure vendors are properly ordering and replenishing F B supplies and manage their budgets Maintain and manage kitchen and pantry equipment including coffee machines to ensure proper functionality and use Comply with all health and safety regulations related to F B operations Timely update senior and client points of contact POC on all positive and negative incidents pertaining to food and beverage service operations Please note that this Scope of Work is subject to review and approval by the relevant stakeholders Sound like you To apply you need to be At least 2-3 years of qualified experience in the food industry focusing on catering service and vendor provider management Bachelor s degree and or equivalent experience in hospitality management catering management general business management etc Business level of English and Native Language where applicable Excellent people skills and ability to interact with a wide range of client and vendors Experience in continuous improvement initiatives client communication and reports Proficient in Google Applications such as Google sheets Docs Experience in on-site catering management in technology companies with an ability to navigate different applications and platforms to drive data-driven solutions Basic knowledge of catering setup coffee breaks and food safety guidelines including actions to correct risks Excellent organizational multitasking verbal and written communication skills Detail-oriented with strong analytical problem-solving and financial skills producing data-driven insights What we can do for you At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements below We re interested in getting to know you and what you bring to the table Personalized benefits that support personal well-being and growth JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health About JLL - We re JLL a leading professional services and investment management firm specializing in real estate We have operations in over 80 countries and a workforce of over 102 000 individuals around the world who help real estate owners occupiers and investors achieve their business ambitions As a global Fortune 500 company we also have an inherent responsibility to drive sustainability and corporate social responsibility That s why we re committed to our purpose to shape the future of real estate for a better world We re using the most advanced technology to create rewarding opportunities amazing spaces and sustainable real estate solutions for our clients our people and our communities Our core values of teamwork ethics and excellence are also fundamental to everything we do and we re honored to be recognized with awards for our success by organizations both globally and locally Creating a diverse and inclusive culture where we all feel welcomed valued and empowered to achieve our full potential is important to who we are today and where we re headed in the future And we know that unique backgrounds experiences and perspectives help us think bigger spark innovation and succeed together