Role Summary The Receptionist acts as the first point of contact for all visitors guests and callers representing the institution with professionalism warmth and efficiency The role ensures smooth day-to-day front-office operations effective coordination with departments and a welcoming experience for students parents vendors and partners KRA Task Activities Front Office Management Handle all incoming calls emails and walk-in visitors maintain visitor log and ensure hospitality Communication Coordination Route messages and calls to appropriate departments maintain communication between front desk and internal teams Administration Documentation Manage courier dispatches receive documents maintain front office supplies update contact lists Customer Guest Experience Ensure prompt response maintain professionalism and provide accurate information to all visitors Facility Support Coordination Liaise with housekeeping security and admin staff to maintain a clean and efficient reception area Record Keeping Maintain records of daily visitors inquiries and calls prepare basic MIS for admin reports KPI Performance Metrics Call visitor response time 30 seconds Accuracy of message relay 100 Visitor satisfaction 90 feedback Reception upkeep Daily checklists completed Reporting compliance 100 on time weekly updates Skills Attitude A in BARE Fit Required Skills Excellent verbal written communication in English and Hindi Professional telephone and in-person etiquette Proficiency in MS Office Word Excel Outlook Ability to multitask and manage multiple visitors simultaneously Pleasant personality with solid interpersonal skills Preferred skills Prior experience in educational institutions or corporate front office roles Knowledge of basic administration or coordination processes Familiarity with visitor management software Attitude Required for This Position Courteous presentable and approachable Proactive and dependable with high integrity Calm under pressure handles queries with empathy Positive attitude and team-oriented mindset Strong sense of responsibility and punctuality Job Type Full-time Pay 20 000 00 - 30 000 00 per month Work Location In person

📌 Receptionist (female) (Tamil Nadu)
🏢 Vedita Ventures
📍 Tamil Nadu