We are looking for a Customer Support CRM Executive with excellent communication skills strong English proficiency and a customer-first attitude You will be responsible for supporting customers across email chat CRM tools and handling queries with professionalism and clarity Key Responsibilities Respond to customer queries via email chat calls and support channels Maintain clear polite and professional communication at all times Manage customer tickets through CRM tools Freshdesk Zoho HubSpot etc Understand customer issues and provide correct solutions or escalate when required Maintain customer records track issues and ensure timely follow-ups Work closely with internal teams sales technical product to resolve concerns Ensure high customer satisfaction and retention Prepare daily weekly reports on tickets and resolutions Required Skills Qualifications Excellent English communication written and verbal Strong customer-handling and problem-solving skills Experience with CRM or ticketing systems preferred Ability to multitask prioritize and stay organized Positive attitude patience and professionalism Typing speed and accuracy is a plus Basic technical understanding of websites apps is an advantage What We Offer Market-competitive salary Comfortable friendly work environment Opportunity to grow within the company Training and skill-development support Flexible working hours if applicable Job Types Full-time Internship Freelance Contract length 6 months Pay 8 000 00 - 20 000 00 per month Work Location In person

📌 Customer Support / Crm Executive (New Delhi)
🏢 Webfilaments
📍 New Delhi