Job Title CRM Executive Location Bangalore On-site Company Maxpo Exhibitions About the Role We are looking for an experienced CRM Executive to manage client communication follow-ups lead tracking and CRM database management The ideal candidate should have strong communication skills and prior experience in Events Exhibitions Education Fairs Client Relations or Customer Management Key Responsibilities Manage daily client communication calls WhatsApp email Handle lead follow-ups and track conversions Update and manage CRM systems and client databases Coordinate with sales operations and event teams Provide exhibitors participants with timely information Capture client queries feedback and escalate issues when needed Prepare follow-up reports lead status dashboards and documentation Ensure smooth pre-event and post-event client experience Requirements 1-3 years of experience in CRM Client Relations or Customer Support Experience in Events Exhibitions industry preferred Strong communication and interpersonal skills Ability to manage multiple clients and follow-ups efficiently Hands-on experience with CRM tools such as Zoho CRM HubSpot CRM Freshsales Freshworks Pipedrive Bitrix24 LeadSquared Valuable command over Excel reporting and data entry Strong organizational time management and follow-up discipline Ability to work in a fast-paced deadline-driven environment What We Offer Opportunity to work on large-scale exhibitions education fairs Collaborative and growth-focused environment Learning development across CRM and client management functions Job Types Full-time Permanent Pay 15 000 00 - 30 000 00 per month Work Location In person