Role Summary We are looking for an experienced ServiceNow Technical Architect to lead end-to-end platform architecture, scalable implementations, integrations, and CMDB strategy aligned with enterprise standards.

Key Responsibilities - Design and manage ServiceNow architecture across ITSM, ITOM, ITAM, CMDB, and Discovery.

- Handle integrations using REST/SOAP APIs, MID Server, and Integration Hub.
- Lead CMDB architecture, Service Mapping, and Discovery implementations.
- Manage advanced customizations including Business Rules, Flows, Script Includes, UI Policies, and Client Scripts.
- Ensure CMDB governance, data quality, normalization, and reconciliation.
- Translate business requirements into scalable technical solutions.
- Support presales activities, solution design, and effort estimations.





Required Skills - 8–12 years of experience in ServiceNow development and architecture.

- Strong expertise in ServiceNow ITSM, ITOM, ITAM, CMDB, and Discovery.
- Hands-on experience with JavaScript, Glide APIs, and scripting.
- Experience in REST/SOAP integrations and Integration Hub.
- Strong understanding of ServiceNow architecture and best practices.
- Excellent communication and stakeholder management skills. Positive to Have - Experience with Now Assist, Predictive Intelligence, and Virtual Agent.
- Exposure to enterprise/multi-instance ServiceNow environments.
- Presales experience.

Preferred

Certifications - CSA

- CAD
- CIS – ITOM Discovery Skills: soap,rest,cmdb,api,javascript,enterprise,servicenow

📌 ServiceNow Technical Architect (India)
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