Viswamitempowersolution is seeking highly motivated and dedicated individuals to join our team as Ground Staff Ticket Checkers in Kochi Kerala India As a Ticket Checker you will be responsible for ensuring the safety and security of our passengers and their belongings as well as providing excellent customer service Key Responsibilities - Check and validate tickets of passengers before boarding the flight - Assist passengers with any queries or concerns regarding their tickets or flight details - Ensure the safety and security of passengers and their belongings by conducting thorough security checks - Handle any emergency situations with calmness and efficiency - Maintain a professional and friendly demeanor at all times while interacting with passengers - Collaborate with other ground staff and airline crew to ensure a smooth and timely boarding process - Keep track of flight schedules and communicate any changes or delays to passengers - Follow all safety and security protocols as per company guidelines Requirements - High school diploma or equivalent - Previous experience in customer service or a similar role is preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic setting - Strong problem-solving and decision-making skills - Must be able to work flexible hours including weekends and holidays - Physically fit and able to stand for long periods of time - Must be fluent in English and any other local language - Knowledge of basic computer skills is a plus - Must be willing to undergo a background check and drug test We offer a competitive salary and benefits package as well as opportunities for growth and advancement within the company If you have a passion for customer service and a strong work ethic we encourage you to apply for this exciting opportunity to join our team at Viswamitempowersolution