Key Responsibilities Employee Engagement Support Regularly meet with employees to understand and resolve operational or workplace concerns Act as a liaison between employees and senior management for escalated issues Monitor attendance discipline and adherence to company policies at client locations Support on-boarding coordination and ensure smooth integration of current joiners Coordinate grievance handling and escalate when required Client Interaction Support Maintain regular communication with clients to understand their needs and expectations Handle client queries and resolve them promptly in coordination with relevant teams Assist in building long-term relationships with clients through excellent service delivery Capture and communicate client feedback to management for continuous improvement Operational Coordination Ensure compliance with operational processes documentation and reporting standards Coordinate for any kind of support required at client or employee locations Maintain records of interactions concerns raised and solutions implemented Support in audits MIS preparation and documentation as required Requirements Education Graduate in any discipline Experience 2 years in operations coordination or client-facing roles Skills Strong interpersonal and communication skills Problem-solving attitude with ability to manage multiple stakeholders Detail-oriented with good documentation and reporting ability Proficient in MS Office Word Excel Outlook Key Competencies People-oriented with empathetic listening skills Professionalism in handling confidential information Conflict resolution and negotiation skills Ability to work independently and take initiative Flexibility to travel for client or employee meetings if needed IT knowledge IT experience is required Job Types Full-time Permanent Pay 10 967 39 - 30 724 07 per month Work Location In person

📌 Client & Operations Coordinator (Maharashtra)
🏢 MindSquare Technologies (India
📍 Maharashtra