Job Category Customer Services Degree Level Bachelor s degree We are seeking a highly skilled and motivated Cloud Expert to join our team The ideal candidate will have a strong understanding of the GDC NOC Operations experience in Cloud products including Nokia Cloud Platform NCP Nokia Cloud Operations Manager NCOM Netact NSP OSS Products on Fault Management Configuration Management and Problem Management for Enterprise Networks Private Wireless LTE This role requires a blend of expertise in Multi-Domain Network Elements Responsibilities Resolution providing technical support for the incidents reported requested Cloud products including Nokia Cloud Platform NCP Nokia Cloud Operations Manager NCOM OSS Products Analysis Troubleshooting fixing the issues reported Manages technical escalations for technical requests emergency cases and outages internally and towards customers Collaborate with stakeholders like GDC Care Field 3rd PP Customer to resolve the issues Participate in CAB CR meetings Preparing Validating the MoPs and executing the CRs with 100 FTR Design deploy configure and integrate cloud solutions independently ensuring optimal performance and reliability Manage deployments and upgrades for existing customers focusing on right first time execution and quick issue resolution Oversee New Product Introductions NPI for global rollouts driving innovation and integrating cross-product solutions Provide maintenance support and operations including defect analysis troubleshooting and incident resolution Create and update comprehensive project documentation including MOPs reports and incident RCAs Ensure robust configuration management by performing regular backups optimizing backup routines and maintaining accurate version control across hardware and software assets Deliver comprehensive reporting including weekly management updates utilization metrics and enhanced inventory tracking while improving internal lab tools for better efficiency Qualifications You have Bachelor s degree in Computer Science Information Security or Electrical Engineering with a minimum of 5 to 8 years of telecom experience with 5 years in Cloud OSS solutions Proven expertise in OCP Platform Administration and Kubernetes management Experience with CI CD tools and automation technologies e g Ansible Helm Good IP networking background and scripting capabilities Shell PERL Python Red Hat Certified Specialist in OpenShift Administration L3 Certified Specialist on Open Shift NCP MantaRay Skilled in Linux administration across multiple distributions RHEL CentOS Rocky Ubuntu and proficient in private cloud platforms such as OpenStack VMware Kubernetes Nokia CBIS NCS RH OpenShift NCP and VMware Tanzu Proficient in scripting and automation using Linux shell Python and Perl for efficient operations and process optimization It would be nice if you also had Strong background in Networking VNF and CNF deployment readiness onboarding support and automation using tools like Terraform and Ansible Familiarity with cloud security best practices and compliance Experience with containerization tools like Docker and orchestration with ECS or EKS Knowledge of monitoring and logging tools Prometheus Grafana ELK stack About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile fixed and cloud networks Your career here will have a positive impact on people s lives and will help us build the capabilities needed for a more productive sustainable and inclusive world We challenge ourselves to create an inclusive way of working where we are open to recent ideas empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities well-being programs to support you mentally and physically opportunities to join and get supported by employee resource groups mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion equality One of the World s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia we act inclusively and respect the uniqueness of people Nokia s employment decisions are made regardless of race color national or ethnic origin religion gender sexual orientation gender identity or expression age marital status disability protected veteran status or other characteristics protected by law We are committed to a culture of inclusion built upon our core value of respect Join us and be part of a company where you will feel included and empowered to succeed About the Team In our ambition is to become the trusted partner of choice for Communications Service Providers CSPs as well as for non-CSP entities in sectors like utilities transportation public services and defense We strive to deliver unbeatable customer experiences in wireless connectivity

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