Job summary Entity Customers Products Job Family Group Business Support Group Are you ready to join a team that s driving the future of lubricants beyond and setting new industry standards Discover how our diverse and passionate people at Castrol are shaping the industry - and how you can be part of this journey We re seeking versatile experts who share our passion for innovation and excellence Bring your outstanding perspective cooperative spirit and challenge our thinking as we continue to lead the way in the lubricants market build businesses beyond lubricants This is your chance to learn grow and thrive in a dynamic and inclusive organization Apply now Castrol is a global leader in lubricants and part of the bp Group one of the world s largest energy companies In India Castrol is a publicly listed company leading in the Automotive Industrial and Marine lubricant sectors With iconic brands relentless innovation strong customer relationships and a team of highly motivated employees we have maintained our market leadership in India for over a century Our robust manufacturing and distribution network in India helps us reach consumers through more than 135 000 outlets At Castrol success knows no bounds We offer a fast-paced learning environment where you can develop your career whether in specialized functions or on a general management track Castrol India has a proud legacy of championing top talent for leadership roles both locally and globally We are currently looking for Digital Product Specialist - India based at Mumbai with details mentioned below Let me tell you about the role The Digital Product Specialist Builds Maintains Ensures optimum performance of the assigned digital products for the PU Performance Unit - including driving continuous improvement data quality checks and access control This role works in partnership with users in the PU digital product managers Technology team Partner Vendors to ensure that user stories from the PU are built into the backlog and deployed appropriately in market - in line with overall digital needs and agreed ecosystem for the PU As the business requirement and digital ecosystem evolves the Digital Product Specialist also helps identify the need for new products migration to alternate solution discontinuation of existing product in markets in the PU This role is the product owner for digital application will cover but not limited to areas of Distribution Management Sales Force Automation Customer offer tools shall be responsible for the stability enhancements and performance of the application Drives application product evolution to be competitive in advancing our digital agenda and growth of the business Ensures the application meets the needs of our customers internal compliance standards and beyond a minimal viable product creating a positive user experience and assurance of transactional continuity towards achieving customer and operational excellence What you will deliver o Understand business requirements and role of digital portfolio in the same to build Product Roadmap o Assure the systems operate well and user experience is satisfied o Should do End to End Customer Journey mapping to find Gaps Opportunities to improve CX o Accommodate expansion of application with new customers customer offers and promotions o Monitor and work with key stakeholders to drive usage of the digital product as intended o Provide data analytics and insights emerging from the application to drive decision making and interventions o Work with users to develop and maintain prioritized back-log of user stories for the assigned digital products o Ensure optimum functioning of digital product through appropriate escalation and resolution through assigned technical resources o Conduct regular data quality to ensure accurate representation and decision making o Understand bp guidelines financial frameworks and processes to recommend the right approach for delivering the required solution o Ensure optimum functioning of digital product through appropriate escalation and resolution through technology assigned technical resources o Maintain compliance requirements like access control PII and cyber-security checks What will make you successful Education Bachelor s in computers technology MBA Sales Marketing Experience Digital system development deployment experience - DMS SFA Sales Productivity Applications Retailer Application Process simplification experience Strong Business acumen with understanding of Retail CPG industry Skills Competencies Skills Understanding of Agile work practices Analytics change implementation planning and management Continuous Improvement Logical Thinking Analytical blend Change Management Project Management Interpersonal Engagement Stakeholder management Digital Fluency -Delivers an effortless customer experience -Analytical thinking - Skillful Understanding of Agile work practices Tools Like ADO Mural Power apps You will work with Sales Marketing IT Partners Operations Technology Finance Supply Chain Culture bp believes in creating a culture that allows you to live our purpose play to win while caring for others - and there is a huge focus on diversity equity and inclusion We are a very open and respectful organization where there is a lot of respect given to listening to all perspectives and hence people are encouraged to speak up contribute at all levels irrespective of level or department The marketing team is a bunch of young and passionate individuals from varied backgrounds and we thrive on being able to learn from each other as well as a lot of external orientation from the best in the industry we deeply value partnerships especially with our sales colleagues and strongly believe in the power of unleashing one team to be able to break barriers challenge status quo and create new achievements Why join our team We support our people to learn and grow in a diverse and exciting environment We believe that our team is strengthened by diversity We are committed to crafting an inclusive environment in which everyone is respected and treated fairly We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation Travel Requirement Up to 25 travel should be expected with this role Relocation Assistance This role is eligible for relocation within country Remote Type This position is not available for remote working Skills Legal Disclaimer We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status socioeconomic status neurodiversity neurocognitive functioning veteran status or disability status Individuals with an accessibility need may request an adjustment accommodation related to bp s recruiting process e g accessing the job application completing required assessments participating in telephone screenings or interviews etc If you would like to request an adjustment accommodation related to the recruitment process please contact us If you are selected for a position and depending upon your role your employment may be contingent upon adherence to local policy This may include pre-placement drug screening medical review of physical fitness for the role and background checks

📌 Digital Product Specialist - India (Maharashtra)
🏢 Bp
📍 Maharashtra