At Capgemini Engineering the world leader in engineering services we bring together a global team of engineers scientists and architects to help the world s most innovative companies unleash their potential From autonomous cars to life-saving robots our digital and software technology experts think outside the box as they provide unique R D and engineering services across all industries Join us for a career full of opportunities Where you can make a difference Where no two days are the same Your Role Provide L1 L2 L3 support for 3DEXPERIENCE native applications including DELMIA CATIA and associated infrastructure components Troubleshoot and resolve user issues logged in ServiceNow within defined SLA metrics P1 P2 P3 P4 Support change management and BOM management processes Develop and maintain EKL scripts VBA macros CAA customizations and automation scripts PowerShell Batch C Manage Multi site FCS DSLS 3DIndex 3DPassport and FTS Master Slave Configuration servers for optimal performance and uptime Administer user accounts license assignments and centralized settings using Member Management Your Profile 4 years of experience in 3DEXPERIENCE platform support especially with DELMIA and CATIA Solid knowledge of PLM concepts digital manufacturing process planning and Work instruction generation Proficiency in EKL VB C and scripting for automation Experience with ASFALIS Elysium Converter XPDM and CAD data migration Familiarity with tools like Jira Bitbucket Confluence and SourceTree Capgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society It is a responsible and diverse group of 340 000 team members in more than 50 countries With its strong over 55-year heritage Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering all fueled by its market leading capabilities in AI generative AI cloud and data combined with its deep industry expertise and partner ecosystem