OTU India located in Ahmedabad is a holistic HR solution platform offering premium hiring services applicant tracking system ATS human resource management system HRMS and a skill platform The company provides a job search engine and comprehensive HR solutions to facilitate effective talent acquisition and management Role Description This is a full time on-site role for a Software Sales Implementation at OTU India The Software sales Implementation exe will be responsible for providing technical and customer support ensuring customer satisfaction troubleshooting our SAAS based software issues and overseeing the support team s operations on-site in Ahmedabad Qualifications o Analytical Skills Troubleshooting and Technical Support expertise o Experience in Customer Support and ensuring Customer Satisfaction o Strong communication and interpersonal skills o Ability to effectively lead and manage a support team o Experience in HRMS software support or IT-related roles is preferred Skills Required o Convincing power o Flexible Time o Resolving customer queries o Helping customers via phone chat etc o Computer knowledge o Local Language Knowledge Job Types Full-time Permanent Pay 11 210 25 - 34 664 53 per month Work Location In person