Key Responsibilities Make outbound calls to customers for Periodic service reminders Free paid services Follow-ups after service or repair Feedback collection post-service Service camp or promotional offers Schedule service appointments and update the booking register system Record customer responses feedback and complaints in the CRM or DMS system Coordinate with the workshop team to ensure proper service slot allocation Inform customers about service offers AMC packages pick-up drop facility etc Maintain accurate and up-to-date customer records Achieve daily and monthly calling targets calls made appointments booked conversions Handle inbound calls regarding service queries politely and professionally Escalate unresolved customer issues to the Service Manager or CRM head Job Type Full-time Pay 15 245 45 - 27 629 11 per month Advantages Cell phone reimbursement Health insurance Provident Fund Experience OneSite 1 year Required Work Location In person