We are looking for experienced 5 years front desk professionals to help the company operate its chain of hotels hostels in south India effectively He she will be entrusted to effectively manage a 20-30 key hotel to oversee multiple facets of hotel operations such as staffing hiring guest experience day-to-day operations repairs maintenance P L etc locally along with a dedicated team of multiple managers and as per company s standard operating procedures Job role Front desk executive assistant manager manager Hotels Hospitality Duration Full time Location Work Ex 5 years in hospitality Job Responsibilities Understanding of the hospitality hotel industry various functions in the sector human resource both white blue collar requirements vendor management guest relations housekeeping R M etc Understanding of the company s vision business expansion plans operational standards etc Understanding the nuances of managing a hotel under a network and optimise its operations with a bird eye view Understanding of hotel launches setups day to day operations staff fulfilment etc Understanding of various departments including front desk housekeeping F B and experiences Understanding of task based SOPs TATs vendor negotiations management etc Performing various quality audits pertaining to infrastructure services staff operations etc to ensure high service quality standards on a timely basis Handle complaints settle disputes resolve grievances and conflicts or otherwise negotiate with others Interacts with customers to obtain feedback on the quality of products service levels and overall satisfaction Ensuring cost-effectiveness as per company standards in operating the hotel hostel to maximise operational margins Motivating mentoring and aligning co-staffs as per company-defined procedures and policies Liaising with various departments such as local police health fire safety departments local vendors etc and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Educational background Hospitality graduate or post-graduate should be a must Extensive operational knowledge of hotel operations Outstanding analytical communication interpersonal time-management skills Location Flexible Job Types Full time Permanent Pay 28 000 00 - 30 000 00 per month Benefits Food provided Health insurance Life insurance Paid time off Provident Fund Application Question s Do you have a Degree Diploma in Hotel Management Notice period Duration Willing to relocate to Madikeri Experience Front Desk Manager 4 years Required
📌 Assistant Property Manager (Gokarna)
🏢 The Hosteller
📍 Gokarna
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